every stay, in hand
anpacken admin
Good afternoon
Everything happening across the business, in one place.
haus.
The PMS core
Calendar, reservations, rates, inventory, guests and channels — the machine the other products plug into. Packen wir's an.
—listings live —arrivals today —checkouts today
🟢 real data · standby hands — moves recorded, nothing pushed
greet.
Guest AI
Answers guests on Guesty in seconds — supervised through to full auto — and scores every stay.
—msgs · 30d —AI handled —response
🟢 live · greet sends ÷ all replies sent, last 30 days
swept.
Housekeeping
Cleans planned, assigned, photographed and approved — pay released only when the work is proven.
—cleans today —to approve —cleaners
mend.
Maintenance
Every fault raised, tracked, assigned and costed — from a guest report to a closed job.
—open jobs —urgent
tally.
Finance
Agreements read from the signed contract price every stay; statements approve and lock immutably; every line auditable down to the booking — and the client portal shows owners their money.
—due · last month —approved —clients
🟢 live · statements, payouts & the general ledger
keyring.
People
The whole team in one place — directory and org chart, holidays and approvals, contracts and documents, onboarding checklists. Office and on-site crew both sign in here.
—working today —off today —open tasks
🟢 live · HR for operators, not office admins

Daily reporting recorded daily · from the ops feed · nothing acts on it yet

Business today

Cleaning fees · month
—
approved cleans only
Check-ins today
—
completed / scheduled
Knowledge base
—
entries feeding all apps · open →
🧠 The knowledge base is the single source of truth — greet reads it to answer guests, swept surfaces it to cleaners, and mend attaches it to jobs. Build it once on the Knowledge Base page, use it everywhere.