swept.Housekeeping, handled
Guesty · synced 2 min ago
Tuesday 21 July

14 cleans today.

Pulled from Guesty at 06:00 — every checkout with a same-day or future check-in, matched to the cleaners who confirmed this morning.

Cleans today
14
across 3 blocks
Cleaners confirmed
4/5
Tom hasn't confirmed — nudge sent 07:30
Done · in progress
5 · 3
On pace for 15:00 check-ins
Awaiting photo review
2
1 photo flagged blurry

Westside Block · Bolton

6 units · linen delivered 08:10
WS
Westside Block
Bolton · BOL-SH-WS · 6 cleans
Maria on site since 09:42
WS-1
Out 10:00 → In 15:00
2 guests departed
MK
Maria K.
9.2 · priority
Predicted 52 min
actual 47 min
Done · photos passed
WS-2
Out 10:00 → In 16:00
4 guests departed
MK
Maria K.
9.2 · priority
Predicted 64 min
family stay · +12 min
In progress · 31 min
WS-3
Out 11:00 → In 15:00
MK
Maria K.
9.2 · priority
Predicted 49 min
Queued · 3rd in run
WS-5
Out 10:00 → In Thu
AK
Aisha K.
Trial clean 1 of 3
Predicted 75 min
trial buffer +25%
Awaiting review
WS-6
Out 10:00 → In 15:00
Unassigned
2 cleaners in range
Predicted 55 min
Needs cover

Quayside House · Salford

8 units · 5 cleans
QH
Quayside House
Salford · SAL-SH-QH · 5 cleans
Elena on site since 10:05
QH-2
Out 10:00 → In 15:00
EP
Elena P.
9.5 · priority
Predicted 48 min
actual 44 min
Done · photos passed
QH-4
Out 10:00 → In 16:00
EP
Elena P.
9.5 · priority
Predicted 58 min
In progress · 12 min
QH-7
Out 11:00 → In 15:00
pet stay flagged
EP
Elena P.
9.5 · priority
Predicted 71 min
pet stay · +15 min
Queued

Needs your sign-off

requests from cleaners mid-clean · charges only move when you approve
🕐
Early check-in · QH-2. Guest asked in chat for a 13:00 arrival (Katia detected it — checkout was 10:00). The clean can be pulled to first in Elena's run, ready by 12:40. Offer it paid?
£20.00 guest fee
Extra time · MC-2, Merchant Court. Fatima B. — guests left bagged rubbish throughout, photo attached. Requesting +15 min.
£6.25 extra pay

Photo review & live activity

Blur check runs on-device before upload
WS-5 — Aisha K. (trial) · 6 of 6 photos
1 flagged by sharpness check · tap to compare against the unit’s reference shots
🛏️
Bed · sharp
🚿
Bathroom · sharp
🍳
Hob · blurry ⚠
🛋️
Living · sharp
🗑️
Bins · sharp
🔑
Lockbox · sharp
Reference · what good looks like (WS-5)
🛏️
Bed
🚿
Bathroom
🍳
Hob ← compare
🛋️
Living
🗑️
Bins
🔑
Lockbox
🕐
Early check-in request. QH-2 — guest chat, wants 13:00. Options waiting in sign-off.
08:52
QH-2 complete. Elena P. · 44 min · photos passed. Owner invoice line created.
11:36
Blur flag. WS-5 hob photo below sharpness threshold — retake suggested to Aisha.
11:31
📷
Before-photos in. WS-2 — Maria K. logged pre-existing scuff on hallway wall.
11:04
Arrived on block. Elena P. entered Quayside House geofence. Run timer started — 5 cleans queued.
10:05
Arrived on block. Maria K. entered Westside geofence — one entry covers her full 5-clean run.
09:42
!
No confirmation. Tom B. hasn't confirmed today. WS-6 auto-offered to nearest scored cleaners.
07:30
Tuesday 21 July · drafted by Katia 06:02

The day, one screen.

Every task — cleans, maintenance, checks — and who's on it. Katia drafts the plan from scores, unit familiarity and geography; tap any task to move it. The capacity strip tells you if you're short before it hurts.

Cleaning load
12.4h / 18h
Covered — 14 cleans · 4 cleaners confirmed
Maintenance load
6.5h / 7h
Tight — one urgent job would tip it
Unassigned
2
1 clean · 1 work order — rail below
Saturday forecast
Short 2
19 cleans forecast · 3 confirmed so far
💡
Katia: Saturdays have run short 3 weeks straight. Today is fine; Saturday isn't yet. Options, best first: open Saturday offers to the standby pool now · nudge Fatima (available Sat, hasn't confirmed) · move Aisha's trial 3 to Saturday · longer term, recruit one more Bolton cleaner — /join has 2 live applicants.

Needs a person

tap to offer
Unassigned

Cleaning

runs in checkout → check-in order · ✓ done · ● live
MK
Maria K.
Westside · on block 09:42
3h 40m · fits
EP
Elena P.
Quayside · on block 10:05
4h 10m · fits
FB
Fatima B.
Merchant Ct · on block 09:55
4h 05m · fits
JO
James O'N.
Floater · free from 13:30
1h 30m spare
AK
Aisha K.
Trial 1 of 3
buffered
Team

Everyone who touches a property.

Cleaners and maintenance, same system: scored on results, offered work best-first, vetted before they ever get a key. Tap any card for the full profile — documents, history, pay, everything.

Cleaners

score blends reviews, chat sentiment, photos, reliability, speed
EP
Elena Petrova
Quayside House regular · 14 months
9.5/10
▲ 0.2 this month
96%
Show-up rate
4.9★
Guest cleanliness
−7 min
vs predicted
PriorityWorking today
MK
Maria Kowalska
Westside Block regular · 11 months
9.2/10
▲ 0.1 this month
98%
Show-up rate
4.8★
Guest cleanliness
−4 min
vs predicted
PriorityWorking today
FB
Fatima Begum
Merchant Court · 7 months
8.7/10
— steady
94%
Show-up rate
4.7★
Guest cleanliness
+2 min
vs predicted
StandardWorking today
JO
James O'Neill
Floater · Manchester · 5 months
7.9/10
▲ 0.4 this month
91%
Show-up rate
4.5★
Guest cleanliness
+6 min
vs predicted
StandardWorking today
AK
Aisha Khan
Trial · applied 14 July · Basic DBS clear
trial 1 of 3
1/1
Trials attended
Pending
Photo review
75 min
Buffered slot
Trial
TB
Tom Barker
Floater · 3 months
5.1/10
▼ 1.2 this month
74%
Show-up rate
4.1★
Guest cleanliness
2
Complaints (30d)
WatchNo-show risk

Maintenance runs on the same rails as cleaning: morning availability, score-ranked offers, before/after photos on every job, extra-time and help requests, weekly self-billing. Their app is the same app — it just shows work orders instead of cleans. Lapsed certificates or insurance pause offers automatically.

MK

Maria Kowalska

Cleaner · Westside regular · joined Aug 2025 · 07·· ··· 482

9.2/10
▲ 0.1 this month · priority tier
Cleans completed
1,118
since Aug 2025
Show-up rate
98%
2 sick days, both notified early
Photo pass rate
99.1%
4 retakes in 30 days
Vs predicted time
−4 min
consistently under, never rushed*

Documents & checks

expiries watched — offers pause if anything lapses
🪪
Basic DBS. Verified 12 Sep 2025 · renewal due Sep 2026.
Renew in 8 wks
🛂
Right to work. Settled status · share code verified.
Verified
✍️
Self-billing agreement. Signed 14 Aug 2025 · bank ··4471 verified.
Active
🔑
Keys & fobs. Westside building fob #12 · returned check runs monthly.
Held

Unit familiarity

the scheduler prefers familiar hands
WS
Westside Block. 941 cleans · avg 47 min · knows the boiler quirk in WS-4.
Expert
QH
Quayside House. 164 cleans · covers when Elena is off.
Familiar
MC
Merchant Court. 13 cleans · offered only when Leeds is short.
Occasional

Quality timeline

everything Katia traced to her cleans
Compliment. "Immaculate on arrival, beds beautifully made" — WS-1, guest chat.
15 Jul
5★ review, cleanliness praised. WS-3, stay 8–11 Jul.
12 Jul
📷
Retake requested. Hob photo blurry — retaken in 40 s, passed.
21 Jul
Zero complaints in the last 90 days across 268 cleans.
rolling

Pay

self-billing · all invoices on file
This month
57 cleans + 2 approved extra-time
£2,875.00
Year to date
2026 · incl. £118 extra-time
£19,418.00

Notes & controls

visible to managers only

Prefers Westside runs. Avoid pet stays where possible (allergy). Usual hours 9–15 Mon–Sat, Sundays off. Happy to train new starters — good shadow host for trials.

Katia · Quality engine

Every review, traced to the clean.

Katia matches each Guesty review and guest-chat message to the exact stay — and the exact clean before it — so praise and complaints land on the right cleaner and the right unit.

Avg cleanliness (30d)
4.74★
▲ 0.11 vs prior 30 days
Chat compliments
17
detected by Katia in guest chat
Chat complaints
3
2 traced to one cleaner
Photo pass rate
97%
flagged sets reviewed same-day

Traced this week

review → stay → clean → cleaner
★★★★★Compliment
“Honestly the cleanest apartment we've stayed in — kitchen was spotless.”
Guesty review · stay 14–18 JulQH-4 · cleaned 14 Jul by Elena P.+0.15 to score
★★★★★Compliment
“Place was immaculate on arrival, beds beautifully made.”
Guest chat · Katia detectedWS-1 · cleaned 15 Jul by Maria K.+0.10 to score
★★★☆☆Complaint
“Bathroom had hair in the shower when we checked in.”
Guesty review · stay 11–13 JulMC-3 · cleaned 11 Jul by Tom B.−0.40 to score · photo set re-audited
★★★★☆Complaint
“All lovely, though the bin hadn't been emptied.”
Guest chat · Katia detectedMC-1 · cleaned 12 Jul by Tom B.−0.20 · checklist item now photo-required for Tom

How the score is built

weights adjustable
Guest review cleanliness
35%
Katia chat sentiment
15%
Photo pass rate
15%
Reliability (show-up, on-time)
20%
Speed vs predicted
10%
Manager spot-checks
5%

Scores decay toward recent form — a bad month can't hide behind a good year. Cleans with no review inherit the unit's photo-audit result only.

Unit watchlist

units dragging review scores
MC-3 · Merchant Court4.2★ avg
2 cleanliness complaints in 30 days — both after Tom B. cleans. Suggested: reassign unit to Fatima, add shower to photo-required list.
WS-4 · Westside4.9★ avg
Best-scoring unit in the portfolio. Its checklist + photo set is the reference standard for new-cleaner trials.
Katia · Operations agent

The portfolio runs itself.

Katia watches every signal — guest chat, cleaner reports, photo audits, reviews — triages the issue, books the fix into a reservation gap, dispatches it, and closes it with photo proof. You set how much she does alone.

Katia mode
same modes as Bloqq AI messaging
Open work orders
7
2 urgent · 3 waiting on you
Auto-resolved (7d)
12
booked, dispatched & closed by Katia
Median time to fix
26h
▼ 31h since Katia took intake
Compliance due (60d)
3
all pre-booked into gap nights

Work orders

signal in → triage → fix booked in a gap → closed with photo proof → cost lands on the unit P&L
🔥
No hot water · QH-3. Guest reported in chat 08:14 — Katia classified urgent, checked the calendar, booked Dave H. (Gas Safe · reg 512394, first-time fix 92%) for 14:00 today (guest out), drafted a £20 goodwill credit + apology to the guest.
£110 call-out
🧱
Sofa scratch · WS-2. From Maria's damage report. Katia matched it against the before-photo archive — new this stay. Evidence pack compiled (4 photos, timestamps, reservation); Airbnb resolution claim drafted.
£40 claim
🚰
Slow-draining shower · MC-1. Mentioned in a 4★ review. Katia scheduled the on-site team via Asana for tomorrow's gap night, parts list attached. Running in semi-auto — no approval needed under £50.
est. £12
Auto-running
🛠
Washing machine door seal · WS-4. Flagged by two cleaners' photo sets (Katia spotted the same mould pattern). Part ordered, Marek Z. booked into Thursday's gap with before/after photos required. Closed-loop: next clean's checklist asks for a photo of the new seal.
Auto-running
Closed this week · WiFi router replaced (QH-6), blind restrung (MC-4), lockbox re-coded (WS-1) — all booked into gaps, closed with photo proof, costs posted to unit P&L.

Compliance calendar

UK/IE statutory — Katia books engineers into gap nights
🔥
Gas Safety (CP12) · Quayside House. Expires 12 Aug. Engineer held for the 4 Aug gap night — certificate will auto-file to the property record.
EICR · Westside Block. Valid to Mar 2029. Nothing to do.
Current
🚨
Smoke & CO alarms · all blocks. Monthly check rides the first clean of the month — a photo-required checklist item, so it never gets skipped.
Automated
🔌
PAT testing · Merchant Court. Due Sep. Katia is watching for a 2-night gap to hold the tester — 14 appliances on the register.
Watching
🧯
Fire risk assessment · all blocks. Annual review due Nov — assessor booking will be proposed in Oct. Fire-door checks ride the first clean of each month.
Scheduled

Linen & supplies

counted by cleaners' restock ticks
🛏
King sheet sets low · Quayside. 12 left, burn rate says 6 days of cover. Reorder drafted with your linen supplier.
£96.00
🧻
Consumables · all blocks. Auto-reorder on. Stock inferred from restock ticks in cleaning checklists — no stocktakes.
Auto
🧺
Condemn log · this week. 3 sets condemned — 2 worn out (normal, condemn rate 2.1%), 1 suspected guest damage at MC-3 (before-photos matched, £35 claim drafted). 1 set flagged "marked" twice — next condemn candidate.
🌙
Gap night spotted · WS-4, Fri. Katia can offer the current guest a discounted extra night via Guesty chat — or hold it for the boiler service.
Stock & equipment

Inventory, counted by the cleans.

Every clean consumes its unit's template; every restock tick decrements stock. No stocktakes — the numbers below move because cleaners tick boxes.

What one clean consumes

the template — multiplied by the unit's beds & bathrooms
Per bed · linen1× undersheet
1× duvet cover
2× pillowcases
Per bathroom · towels2× hand towels
2× bath towels
1× bath mat
Per bathroom · guest supplies1× toiletries set
1× toilet roll
A 2-bed / 1-bath clean = 2 linen sets + 1 towel set + 1 toiletries set + 1 toilet roll. Templates are per unit type and editable —

Linen & towels · Westside Block

in circulation ↔ clean store · condemns from the cleaner tracker
ItemIn circulationClean storeParStatus
Undersheets963430OK
Duvet covers922830Reorder drafted
Pillowcases2107060OK
Hand towels1183840Low in 4 days
Bath towels1214140OK
Bath mats551816OK
Toiletries sets6450OK
Toilet rolls11290OK

Switch block: Westside · Quayside · Merchant Ct — condemned items post to the condemn log on Ops.

Detergents & consumables

counted by restock ticks · auto-reorder at par
🗑
Black bin bags. 3 rolls left · par 4 · burn ~1 roll/week.
£8.40
🗑
Small bin bags. 7 rolls · par 4.
OK
🪟
Window cleaning spray. 6 bottles · par 3.
OK
🧴
Viakal (mild bleach / limescale). 2 left · par 3 · added to Thursday order.
On order
🧴
Surface cleaning spray. 9 bottles · par 4.
OK
🧽
Microfibre cloths. 14 in rotation · washed at 60° with linen · 2 condemned this month.
OK

Equipment

per block · cleaners report issues in-app
🌀
Hoover · Westside store. Working · filter change due Aug · Maria reported "suction fading" would flag here.
OK
🧹
Mop & bucket · Westside store. Head replaced Jun · replace heads every 8 weeks.
OK
🌀
Hoover · Quayside store. Elena reported blocked hose Mon — spare issued, repair booked with Thursday gap.
Repair booked
Housekeeping

Cleaning — jobs & reports.

Every clean and how the operation is performing: by day, by cleaner, by building.

Log in for live cleaning jobs and reports.

Guest arrivals

Check-ins.

Today's arrivals from Guesty. Buildings with in-person check-in get a greeter — a dedicated host, or a cleaner/maintenance person who does a mix. Each completed check-in pays whoever did it.

Log in for live arrivals.

Sign-off

Approvals.

Urgent items first — money never moves without a yes. Everything here also lands in Slack.

Log in for the live approvals queue.

July · month to date

Every clean, broken down.

The cleaning fee comes in from Guesty per reservation. Swept splits it — cleaner pay, linen, consumables — and rolls it up unit by unit, block by block.

Cleaning fee income
£18,360
216 cleans MTD
Direct cost
£13,494
pay · linen · consumables
Margin MTD
£4,866
26.5% · target 25%
Cleaner invoices due
£2,150
Friday self-billing run

P&L by block

month to date · hover for detail
Fee incomeDirect cost

Unit level

worst margin first
UnitCleansFee inCostMargin
MC-3 · Merchant Ct9£675£58912.7%
WS-2 · Westside12£1,020£81120.5%
QH-7 · Quayside10£950£70226.1%
WS-1 · Westside11£935£66828.6%
QH-2 · Quayside13£1,105£75931.3%

Anatomy of one clean

QH-2 · today 11:36
Cleaning fee (Guesty reservation)£85.00
Cleaner pay — Elena P.−£50.00
Linen hire & laundering (1-bed set)−£9.50
Consumables restock−£2.80
Platform & payment costs−£1.20
Margin on this clean£21.50 25.3%

Booked automatically the moment photos passed. Elena sees her £50 in the app instantly; the owner statement line posts to Guesty.

Cleaner invoicing

self-billing · Friday run
EP
Elena Petrova
16 cleans this week
£800.00
MK
Maria Kowalska
14 cleans this week
£700.00
FB
Fatima Begum
9 cleans this week
£450.00
JO
James O'Neill
4 cleans this week
£200.00
Next 7 days

The week, planned.

Future checkouts come in from Guesty daily. Draft any day with auto-assign, adjust, approve — cleaners see their plan the moment you do.

The other front door

WhatsApp agents.

Some crew live in WhatsApp — the agent meets them there: jobs, confirmations and reports by message, with a steady nudge towards the app. Groups stay human; the agent works one-to-one.

Money out

Payments & what you owe.

Cleaner balances build up automatically as cleans and check-ins are marked done. Record supplies and other spending, and mark people paid when the money goes out.

Last 30 days

How it's really going.

Earnings, cleaner performance, portfolio health and the VAT position — all read from what Swept has recorded, sharpening as history accrues.

Recruitment

Applications & vetting.

Every applicant completes the full form — ID, right to work, references, background check — before a trial clean is offered. The right check depends on where they'll work: Basic DBS (England & Wales), Disclosure Scotland, or Garda vetting (Ireland).

AK
Aisha Khan
Bolton · applied 14 Jul
Background checkBasic DBS · clear
Right to workVerified
References2 of 2 returned
DR
Daniela Rossi
Salford · applied 18 Jul
Background checkBasic DBS · in progress
Right to workVerified
References1 of 2 returned
CM
Ciara Murphy
Dublin · applied 19 Jul
Background checkGarda vetting · submitted
Right to workVerified (IE)
ReferencesRequested
DC
Dexter Cole
Plumber · Manchester · applied 17 Jul
Background checkBasic DBS · clear
Trade certsC&G plumbing · verified PL £2m · exp 12/26
References2 of 2 returned
LS
Liam Stewart
Glasgow · applied 20 Jul
Background checkDisclosure Scotland · sent
Right to workDocs uploaded
ReferencesRequested

Application form

what every applicant completes
1 · IdentityPhoto ID, selfie match, address history (5 yrs)
2 · Right to workShare code or passport / IE work permission
3 · Background checkBasic DBS / Disclosure Scotland / Garda vetting — routed by work location
4 · ExperienceReferences ×2, availability, travel radius, own transport. Maintenance applicants: trade certs (Gas Safe, NICEIC, C&G) + public liability insurance, verified at source
Portfolio

Every building, your rules.

Swept sees everything in Guesty, but you choose which buildings it manages. Each building carries its own setup profile — storage, access, linen, and how maintenance is handled.

Log in and connect the backend to manage buildings.

Setup

Only the pieces you need.

Every operator runs differently. Switch a module off and it disappears everywhere — nav, cleaner app, checklists, approvals, invoices. Settings are per-organisation, so when Swept goes standalone each customer shapes their own.

Core

always on — this is Swept
📅
Scheduling & block runs

Guesty sync, block-grouped runs, morning confirmations, offer cascade.

Core
Checklists & proof photos

Per-unit learned checklists, before/after photos, on-device blur check.

Core
💷
Cleaner pay & self-billing

Per-clean pay, live earnings, Friday invoice run, per-clean P&L.

Core

Optional modules

flip one and watch it vanish from the app
🛠
Katia Ops — work orders & maintenance

Triage from chat/reports/photos, fixes booked into gap nights, vendor dispatch, closed-loop photo proof.

📋
Compliance pack (UK & IE)

Gas Safety CP12, EICR, PAT, fire risk assessment, smoke/CO checks — engineers held into gap nights, certificates filed per property.

🛏
Linen & supplies inventory

Stock inferred from restock ticks, burn-rate reorder alerts, costs to unit P&L. No stocktakes.

🌙
Gap-night offers

Katia spots spare nights and offers them to guests — or holds them for maintenance access.

🖼
Reference-photo comparison

Every proof shot judged against that unit's "what good looks like", not just for blur.

GPS & geofencing

One entry starts the block run, one exit closes it. Off: cleaners tap "I've arrived" instead.

Cleaner scoring & priority offers

Katia's /10 from reviews, chat, photos and reliability decides who's offered work first. Off: round-robin.

🧱
Damage claims drafting

Timestamped evidence packs compiled automatically; OTA resolution claims drafted for one-click filing.

🔑
Smart locks & door codes

Day codes surfaced in the cleaner app from Guesty, rotated after checkout. Full lock control in phase 2.

🎓
Micro-training clips

30-second standards per task; a failed photo audit links the exact clip. Trials lean on them heavily.

💬
WhatsApp channel

Katia in a small WhatsApp group per block (official Groups API, max 8 people) + 1:1 job offers, confirmations and nudges. Cleaners who live in WhatsApp never have to leave it.

🤝
Standby pool & auto cover

A no-show or declined run triggers the re-offer cascade and pings the standby list automatically.

Modules off still keep their data (scores keep accruing, stock keeps counting) — switching back on picks up where it left off. Nothing is deleted by a toggle.

Tue 21 July

Morning, Maria.

Working today?

5 cleans waiting at Westside Block · est. 4 hr 20 min · £250

5
Cleans
4:20
Est. time
£250
Today's pay
Up next
WS-3 · 1-bed · ready by 15:00 — tap Start and everything happens in the clean screen
Tue 21 July

Cleans.

Westside Block · Bolton
One trip · 5 units in this building · all due before 15:00 · 📍 map
One arrival, one run. Your timer started when you walked into the building at 09:42 — no need to clock in and out of every flat. Times are estimates from your own last cleans, not a stopwatch you're judged on.
Tue 21 July

Check-ins.

🪪
Wrong person at the door? One tap flags the team on Slack instantly and tells you to hold — they call you within the minute. "Checked in & happy" sends your £10 fee straight to the office for approval.
WS-2 · 2-bed
Westside Block · ready by 16:00
This clean
31:22
On block since 09:42

1 · Before you start

Photograph anything already damaged or left behind — protects you if the guest complains.

2 · Linen

Quick tap per item — this is how stock counts itself. Anything unusable is logged, never your fault.
Off the beds → laundry or bin?
King sheet setbed 1
Single sheet setbed 2
Towel bundle ×4
Going on → condition of the fresh set
King setfresh · store B
Single setfresh · store B
0
To laundry
0
Condemned
0
Marked · watch

3 · The clean

14 of 22 done · learned checklist for this unit

4 · Proof photos

Six shots — checked for sharpness on your phone before they send. See the standard →
Earnings

Your money.

This week so far
£700
14 cleans · paid Friday by self-billing invoice — nothing to send
£250
Today
£2,850
This month
£50
Per clean
This week
Every clean, the moment photos pass
WS-1Tue · 47 min£50.00
QH-3Mon · 51 min£50.00
QH-1Mon · 44 min£50.00
WS-4Mon · 49 min£50.00
+ 10 more£500.00
Your Friday invoice is generated for you and paid to your account ending ··4471. Tap any week for the full PDF.
This week

When can you work?

★ Your score: 9.2 — top tier

High scores get first pick of jobs and the fullest days. Show up, pass photos, keep guests happy — the score follows.

Set your hours; Swept schedules inside them. You'll get a confirmation nudge each morning at 7:00.

Guest hasn't left

Checkout was 10:00. Don't knock twice — tell us what's happening and we'll sort your run.
Are they happy to leave?

Report damage

WS-2 · Logged against the property, not against you. The office decides if the guest is charged.
What happened?
Looks like
Photos · at least one

Request extra time

Your predicted time isn't a target — tell us why this one's different and keep cleaning. We'll confirm fast.
Why?
How much?
Photo · helps it get approved

Get help

No drama — asking early keeps the check-ins on time.
What's up?
Swept will ping cleaners who confirmed today, are nearby and have room in their run:
· James O'Neill — 0.8 mi, free from 13:30
· Fatima Begum — 2.1 mi, free from 14:00
The office is copied in automatically.